Books

Building Successful Online Communities: Evidence-based Social Design

Below are pre-copy edited drafts of the chapters:

• Resnick, P. & Kraut, R. Introduction [PDF]
• Kraut, R. E. & Resnick, P. Encouraging contributions to online communities [PDF]
• Ren, Y, Kraut, R. E. & Kiesler, S. Encouraging commitment in online communities [PDF]
• Kraut, R. E., Burke, M. & Riedl, J. Dealing with newcomers [PDF]
• Kiesler, S, Kittur, A., Kraut, R., & Resnick, P. Regulating behavior in online communities [PDF]
• Resnick, P, Konstan, J & Chen, Y. Starting a community. [PDF]

A third party summary of the book is available at https://acawiki.org/Building_successful_online_communities:_Evidence-based_social_design

Computers, Phones, and the Internet: Domesticating Information Technology

Kraut, R. E., Brynin, M. & Kiesler, S. (2006).  NY: Oxford University Press. [PDF]

Research Recommendations to Facilitate Distributed Work

Committee on Telecommuting and Technology. (1994). Washington, DC: National Academy Press.

Sharing Perspectives: Proceedings of the Conference on Computer-Supported Cooperative Work

Kraut, R. E., Brynin, M. & Kiesler, S. (2006).  NY: Oxford University Press. [PDF]

Intellectual Teamwork: Social and Technological Bases for Cooperative Work

Galegher, J., Kraut, R. E., & Egido, C. (Eds.) (1990). Hillsdale, NJ: Lawrence Erlbaum Associates.

Technology and the Transformation of White-collar Work

Kraut, R. E. (Ed.). (1987) Hillsdale, NJ.: Lawrence Erlbaum Associates.

Computer Chips and Paper Clips: Technology and Women’s Employment

Hartmann, H., Kraut, R. E., & Tilly, L. (1986). Washington, DC.: National Academy Press